Privacy Policy

Last Updated and Effective as of May 25, 2018

Biochain appreciates you visiting our website, using our products, values your privacy, and believes in treating others as we want to be treated. Biochain’s privacy policy (“Privacy Policy”) explains how we collect, share, use and protect information. Our Privacy Policy is designed to provide transparency so you can make an informed choice about using this site and our other activities.

Information We Collect

By visiting our websites, submitting an online form, ordering from us, or registering with us you accept and consent to this Privacy Policy. Thus, by providing your Personal information (“information” or “personal information”), you agree that we may collect, use, and share that information in accordance with the terms and conditions of this Privacy Policy.

Contact Biochain

If you have any questions, concerns or complaints about this Privacy Policy or privacy-related practices, please contact Biochain by email at or call us at 510-783-8588.

Use of Information

We will not sell, share or rent this data to others in ways different to those outlined in this statement:

We will use the information to create and draw your attention to Biochain’s products, services and information requests (marketing collateral or technical information), meeting our other obligations, provide requested services and information, and update you on products, services and benefits. We also conduct market research and surveys.

We may share with advertisers, affiliates and other commercial companies with whom we have, or might have an association. Unless you state otherwise during the registration or subscription process.

Scope of Information Collected and Stored

Biochain’s privacy policy is simple: we collect no information about you when you visit our website unless you choose to provide information to us when you use our websites, order from us, or register with us or provide information to our personnel at trade shows. Biochain’s web servers or other computers and customer service personnel collect your contact information when you place orders. This includes name (personal or entity), address, phone number, facsimile number (Fax), email address, credit card number, or other identifier for billing or shipping in order for us to process and complete an order for our products or services.

Tracking Technology

Biochain’s websites automatically uses cookies or other similar tracking tools or technology to track use and to facilitate and enhance the user experience (collectively “Cookies”). Cookies are small pieces of text that are stored on your computer’s hard drive by your browser. Our websites may use both Cookies that we implement and Cookies implemented by our suppliers and other third parties. With cookies in place, our system will recognize you whenever you use your web browser to connect to our page. Most web browsers allow you to exercise control over Cookie to disable them but this may affect or stop you from using certain features of our websites such as interactive options or some purchasing features. You may choose not to take advantage of these interactive features and you can set your browser to reject Cookies or to alert you when a cookie has been sent. Due to this automatic collection of Cookies, we do not honor “do not track” requests. We do not have access or control over of third-party Cookies and consider them to be outside the scope of this Privacy Policy.

Information Storage, Security and Retention

We use robust internal and third party physical and technical measures intended to safeguard your information and help protect this information from unauthorized access or loss. You are responsible for maintaining the confidentiality of any required passwords to access our websites (if any). We use our best efforts and comply with US state and federal and other law such as the GDPR for data security but cannot guarantee complete security. If you believe your data is compromised contact us and we will conduct a review and take action to rectify or mitigate any such compromise of your information.

We retain data for a reasonable time and at least as long as required by applicable law, and for periods of time needed for Biochain to pursue our obligation to meet your needs and other business needs, legal obligations, dispute resolution or enforcing agreements. You may access, correct, and update your information by accessing your accounts or profiles, where relevant, on the websites or by contacting us via phone. You may request a summary of information we hold about you, as well as corrections, updates or deletion of your information, by contacting us at Our response to such requests will be limited to information under our direct control. We will make best efforts to respond promptly to such requests in accordance with our legal obligations by applicable rules and laws.


We use information in connection with various legal proceedings from time to time to protect your or our rights. In this regard, In addition, we may disclose information about you to a third party at your request, or if you consent to the disclosure.

Changes to this Privacy Policy

We may change this Privacy Policy any time and at our sole discretion. Changes will be effective upon the date the revised Privacy Policy is posted on the websites, with the effective date noted in the Policy header at the top of this page. When you visit our websites, you accept the version of this Privacy Policy in effect at that time. We recommend that you periodically revisit and review this page to obtain the latest information on our privacy practices.